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View compareOur Policies
Clear, fair, and customer-focused policies for your peace of mind
Shipping Policy
Delivery Timeline
- Standard Shipping: 5-7 business days
Shipping Costs
- Free shipping
Return & Exchange Policy
15-Day Return Window
We offer a hassle-free 15-day return policy from the date of delivery.
Return Conditions
- Products must be unused and in original packaging
- All items must include original labels and seals
- Return shipping is free for defective products
Refund Process
- Refunds processed within 3-5 business days
- Original payment method will be credited
- Exchanges available for different sizes/variants
Privacy Policy
Data Collection
We collect only necessary information to process your orders and improve your shopping experience.
Information We Collect
- Name, email, and shipping address
- Payment information (securely encrypted)
- Order history and preferences
Data Protection
- SSL encryption for all transactions
- No sharing with third parties without consent
- Regular security audits and updates
Your Rights: You can request access, modification, or deletion of your personal data at any time.
Payment Policy
Accepted Payment Methods
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal and digital wallets
- Bank transfers and UPI payments
- Cash on delivery (select areas)
Payment Security
- PCI DSS compliant payment processing
- 256-bit SSL encryption
- Fraud detection and prevention
Billing Information
All charges appear as "SkinZyn" on your statement. You'll receive email confirmation for all transactions.
Terms of Service
Product Usage
- For external use only
- Patch test recommended before first use
- Discontinue use if irritation occurs
Warranty
- 12-month warranty against manufacturing defects
- Quality guarantee on all products
- Satisfaction guarantee or money back
Disclaimer: Individual results may vary. Consult a dermatologist for specific skin concerns.
Quality Guarantee
Our Promise
We stand behind the quality of every SkinZyn product with our comprehensive quality guarantee.
Quality Standards
- Dermatologist-tested formulations
- Cruelty-free and ethically sourced
- Rigorous quality control testing
- Fresh products with optimal shelf life
Satisfaction Guarantee
- 100% satisfaction or full refund
- No questions asked within 30 days
- Dedicated customer support team
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